FAQ

Buyer's FAQ

  • How much does shipping cost?

We made some lucrative agreements with our shipping providers and managed to get competitive rates which are already included in the price displayed on the website. You pay what you see, nothing more.

  • How can I pay?

We accept payments via Paypal as well as Bitcoin payments using BitPay. If you would like to use a different payment method more suitable to your needs don't hesitate to contact us.

  • How long does it take to receive my order?

We will send you a notification when your order is shipped together with a tracking number and from that moment it normally takes 5 business days to be delivered anywhere in the world.

Note: delays can occur while your package is being processed by the customs office. 

  • How do you package the artwork?

We understand that shipping delicate art is not an easy task and we put a lot of effort into making sure all our artwork arrives safe to our customers. You will receive the canvas in a special protective tube, wrapped in acid-free paper and protective foam.

We can also fulfill requests to ship the artwork stretched, ready to hang. It will arrive to you in a special wooden crate. Please contact us before as this type of shipping method might inquire additional costs.

  • Can I order a painting in a size different that what's displayed on the website?

We do accept custom size orders but please do understand that it will take anywhere between 10 to 20 business days to process it. Use our contact page for any inquiries of this type.

For any other questions please use our contact page.